Point-of-Sale Software - Top 10 Mistakes To Avoid

Independent retailers have always been technology laggards. However, this slow introduction of new technologies has produced hidden benefits. Scale advantages are obtained in department stores and new technologies are available to independent retailers at considerably lower costs. Independent retailers now have access to point-of-sale systems with functionality similar to that of their main competitors. The costs of these systems are often hundreds or less than those of large retail chains.

In dollar terms, the technology investment of an independent retailer is considerably lower than that of large retailers. However, if you measure the investment based on annual revenue (i.e., percentage of revenue), the comparison becomes comparable. Once understood, independent retailers need to approach their technology investments like the big retail chains. Unlike other purchases that a retailer will make, the technological decision is one that the retailer will live with for many years to come. The time required to implement a system and become productive is the highest cost associated with a system. Economists call these types of costs "sunk costs". Sunk costs are costs incurred and cannot be reimbursed significantly.

If a retailer avoids the most common mistakes when choosing a point-of-sale system, they can avoid duplicate work and control these costs. By avoiding these ten errors, you can ensure that the correct system is selected the first time.

1. I don't understand your needs

If a retailer is not automated or has an outdated system, it may have developed inefficient processes. Each process in the store (for example, purchase, receipt, transfer, etc.) must be noted and processed in the point of sale software during the demonstration phase. The software supplier can then demonstrate the automation of each process in the proposed solution. The seller must also have in-depth knowledge of the industry and be able to make recommendations on how related retailers have automated similar processes.

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